Privacy policy

Privacy and Data Protection Policy

We Zda Fashion for trading Company are committed to protecting your personal data in accordance with the regulations of the Personal Data Protection Law (PDPL) in the Kingdom of Saudi Arabia. This policy explains how we collect, use, store, and protect your personal data.

1. Data Collection

We  collect personal data that you voluntarily provide to us, including but not limited to your name, phone number, email address, shipping address, and any other information necessary for processing orders, managing customer accounts, or enhancing the customer experience.

2. Purpose of Data Use

Your personal data is used strictly for the following purposes:

•  Processing and delivering orders
•  Communicating regarding purchases, returns, and promotions
•  Improving services and user experience
•  Fulfilling legal obligations

We do not share or sell your data to any third party except when necessary for fulfilling the service (e.g., shipping companies or payment gateways), and only under strict confidentiality agreements.

3. Data Storage and Retention

We store your personal data securely on servers that apply appropriate security measures and access controls. The data is retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws and regulations.

4. Data Security

We implement technical, administrative, and physical safeguards to protect your data against unauthorized access, disclosure, or modification. We continuously monitor and update our security protocols.

5. User Rights

In accordance with the PDPL, you have the right to:

•  Access your personal data
•  Request correction or deletion of inaccurate data
•  Withdraw consent where applicable
•  File a complaint with the relevant authority if your data is misused

Requests related to your personal data can be submitted via our customer service channels, and we are committed to responding within the legally permitted timeframe.

6. Cookies and Analytics

Our platform may use cookies and analytics tools to enhance performance and analyze user behavior. You may opt out of cookies through your browser settings, though some features may be affected.

7. Policy Updates

We reserve the right to amend this policy to comply with changes in the regulatory framework or our operational needs. Updates will be posted on our website, and we recommend reviewing the policy periodically.

Contact Information

For inquiries regarding privacy and data protection, you may contact us through the available channels listed on our website or via email info@zdafashion.com

Your use of our platform constitutes your acknowledgment that you have read, understood, and agreed to all the terms stated in this policy.